App and technical support
For questions about using MoPro or technical support, contact:
support@moproapp.comSupport
MoPro Support
Need help with MoPro? We're here to help.
Privacy
For privacy-related questions or requests, contact:
privacy@moproapp.comCommon questions
Frequently asked questions
Where do I get MoPro?
MoPro is free on the App Store. It needs an iPhone with iOS 18 or later.
Where do I enter my clinic code?
When you set up MoPro, choose "With a clinic" and enter the 4-character code from your clinic. If you've already set up MoPro, open Settings and tap "Change my clinic".
If your code isn't accepted, check it with your clinic.
How do I get help with MoPro?
Email support@moproapp.com and describe the issue you're experiencing. Please avoid including unnecessary sensitive health information in your email.
I am using MoPro with a participating organisation. Who should I contact?
For questions about your care, participation or how an organisation uses information it receives, please contact that organisation directly.
For technical issues with MoPro, contact support@moproapp.com.
How can I ask a privacy question?
Email privacy@moproapp.com or read our Privacy Policy.